Bureau of Utility Operations

Each year, the Bureau produces, treats, and safely delivers nearly 13 billion gallons of public water to more than 110, 000 properties and collects and treats 12 billion gallons of wastewater from our 118,154 customers.

Contact Information

Water Main Break

Report a Water or Sewer Emergency

To report a water or sewer emergency call:

(410) 222-8400

Water Distribution System

Boy Drinking Water from Hose

Drinking Water Quality Reports View annual drinking quality reports of the county's award winning water.

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Water Line Maintenance

Learn about the comprehensive program of on-going investigation and preventative maintenance implemented to ensure the county's water system remains operational.

A faucet with water coming out of it

Backflow Prevention & Cross Connection Program Learn how to stop the contamination of potable water with non-potable water, solids, or gasses.

Water Sprinkler

Water Usage Information

See approximately how much water is typically used by a hose or irrigation system and how much water can be lost due to plumbing leaks - both of which will increase your utility bill.

Person washing hands in sink

A Guide to Discolored Water Learn what to do if you experience discolored water.

WSIP Logo

Water Service Inventory Program

In response to the EPA’s LCRR, Anne Arundel County launched the Water Service Inventory Program, a comprehensive initiative to meet the requirements of the revised regulations.

Sewer/Wastewater System

Sewage Treatment Plant

Pretreatment Program

The pretreatment program strives to eliminate contributions of pollutants that could cause harm to or interfere with the County wastewater collection system.

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Sanitary Sewer Overflow Map

Sanitary Sewer Overflows are caused by sewer system obstructions, damage, or flows in excess of sewer capacity. View information about overflows that have occurred in the County.

Our Waater Logo

Our wAAter Learn about the county's septic-to-sewer conversion program.

Grinder Pump

Grinder Pump Guide A grinder pump is a “pressure system,” and is part of the larger County sewerage collection system.

Mayo Beach Park

Mayo Septic Tank Guide Helpful information about septic systems for residents of Mayo

Sewer Cleanout

Sewer Cleanouts Locating your sewer cleanout can be helpful when dealing with a sewer line blockage.

Aerial Photo of Annapolis Reclamation Facility

Annapolis WRF Odor Learn about the Annapolis Water Reclamation Facility Odor Control Project.

Online Utility Bill Payment

Pay your water/wastewater, front foot/CFA, and installment agreement bills online using our secure application.